FAQs

I have received my V2 machine. What to do next...?

Remove the machine from its packaging and place it on flat, stable surface close to two power outlets. (additional outlet required to facilitate charging of the tablet) In order for the machine to cut correctly it needs 20 to 25cm of available space behind it. This is required so the cutting mat can pass cleanly through the machine.

Check for a blade. A blade should already have been installed in the blade housing (blue capsule). Check by pressing the button on the top of the housing unit. The pre-installed blade should the extend from the bottom of the unit. If the blade is not installed, please follow the instructions in the How do I replace a blade FAQ.

Insert the blade housing into the housing cradle. Loosen the large silver screw located on the right hand side of the machine to allow the housing unit to be placed into the housing cradle. Once the blade housing is in place, hand tighten the silver screw to secure.

Secure the tablet to the machine. The tablet which is already secured to the bracket should be mounted to the machine by unscrewing the two nuts located on the top of the machine and installing the table bracket onto the bolts. Secure the bracket by hand tightening the bolts to the tablet.

Insert the cables. Plug in the power cable to the machine and the power outlet and USB cable to the tablet and machine if not using Bluetooth connectivity.

Turn on the machine by pressing the power button on the right-hand side of the machine. Turn on the tablet by pressing the power button on the top the tablet.

Connect the tablet to WIFI.

Connect to Bluetooth using the step by step guide found in the connectivity section of this website.

Open the ISOD App from the home screen. Enter your Store ID and password as supplied by Zagg.

You are now ready to make a cut.

* Please note video instruction on how to make a cut is now available within the ISOD app *.

How do I ensure that the blade is at the correct depth within the blue capsule?

Power off the machine by pressing and releasing the power button. Follow the steps for replacing a blade. To ensure the blade is at the correct depth, rotate the top of the blade capsule until the blade depth is about the thickness of 1 blank film.

• Please note video instruction is now available within the ISOD app under blade replacement*